Maximising tenant loyalty through a research driven approach to satisfaction
Maintaining a culture of openness and partnership ensures reliable and responsible tenants are retained. We liaise closely with tenants to ensure we are on top of their needs and can deal with any issues in a timely manner.
Achieving ambitious service levels with robust processes and measurement
Our approach is firmly rooted in getting the basics right: collecting rents, handling service charges and insurances, dealing with maintenance issues. Our industry-leading CB-Yardi platform means we can manage these tasks with transparent accountability.
Building the value of your assets
We aim to go beyond simply resolving the many day-to-day issues you encounter. As property managers, there are steps we can take to build the value of your assets over time so that – when you come to realise the value – they deliver a greater return than otherwise possible.
Clients are facing an increasing range of environmental obligations. Our experience includes helping clients to achieve the highest possible asset rating under the EU Energy Performance of Buildings Directive, driving down the amount of waste sent to landfill, ensuring consumables come from sustainable sources wherever possible, sourcing energy from renewable sources, and achieving the environmental standard BSEN ISO 14001 on key assets.
What are our specialist skills?
Whatever purpose your property serves, we have the scale and breadth in EMEA and beyond to manage it perfectly.